Service Support
When there’s work to be done, you need to be able to not only depend on your equipment, but also get the most out of every feature, mode, and capability that your machine has to offer.
Every day that your equipment is out of commission can impact more than your week’s to-do list. So, having the right backup plan is critical to your operation.
At Ziegler Ag Equipment, our highly trained certified ag technicians, as well as our state-of-the-art tools, and hard-working staff are dedicated to maintaining and servicing your agricultural equipment.
From routine oil changes to complete component repair or replacement, our 190+ trained and certified ag technicians inspect, diagnose, and repair your agriculture equipment in the shop or on the farm. We are proud to provide quality service and are ready to prove our value and commitment to you and the legacy you’re building.
ZIEGLER AG ONSITE SUPPORT
On Your Farm Emergency Field Service
If you have an emergency, we’ll dispatch one of our field service trucks to your farm. Within hours, a highly trained Ziegler technician will arrive, equipped with the latest diagnostics, tools, and technology, to make sure you’re back in the field fast.
Disclaimer: 24-hour emergency services are only available for emergencies and not routine maintenance checks.
ZIEGLER MAINTENANCE OPTIONS
Maintain Your Equipment’s Value
From onsite general maintenance to precision technical support, Ziegler Ag provides flexible options to match your needs and keep your machine up and running.
General Maintenance
Need a repair, but can’t spare the time to bring your machine into the shop? No problem. Ziegler Ag Equipment comes to you – our certified field service technicians inspect, diagnose, and repair your equipment on site.
Fully-equipped Ziegler service trucks feature cranes, cutting torches, welding supplies, generators, air compressors, and other specialized tools to perform a full range of diagnostic and repair services, including:
- Scheduled preventive maintenance
- Lube, oil, and filter inspection; change and disposal of waste fluids
- Critical engine and system adjustments
- Routine or emergency repairs
- Machining
- Welding
- Air conditioning repair and installation
Preventive Maintenance Inspection (PMI)
Whether you have one machine or an entire fleet, Ziegler knows what it takes to keep your equipment operating at maximum efficiency and productivity. A PMI performed by our certified technicians will help you avoid costly downtime and unexpected machine repairs. We can do the work in our shop or in your farm – whichever is most convenient for you. Additionally, finance or discounts may apply to PMI work throughout the year to take advantage of. The comprehensive analysis of all critical components and systems includes:
- Engine
- Transmission
- Driveline
- Steering
- Electrical
- Air conditioning
- Wheels
- Axles
- Chassis
- Hydraulics
- Oil sampling
- Minor adjustments
- A detailed inspection report
Flexible Maintenance Plan
A Flexible Maintenance Plan from Ziegler can help you plan and budget for maintenance and repairs based on the needs of your farming operation.
Flexible Maintenance Plan Benefits:
- Reduced likelihood of equipment failure
- Maintenance performed at proper intervals
- Improved quality of maintenance records
- Detection of minor issues before they turn into major failures
- Helps you plan and budget for maintenance
Total Maintenance & Repair (TM&R) Agreements
Our customizable TM&R Agreements help you maximize productivity, manage your fleet, and save money.
Coverage Provided:
- Preventive maintenance
- Routine repairs
- Component replacement
- Condition monitoring
- AgCommand installation and subscription
Key Benefits:
- Simplified, fixed pricing for planned maintenance and component repairs
- Higher machine utilization with increased productivity
- Service by Ziegler-certified technicians and use of genuine parts
- Increased resale value – archive of complete machine repair and service history
SOS Fluid Analysis
A comprehensive oil analysis determines the condition of the oil and internal wear and contamination levels. Cooling system samples can reveal problems that contribute to more than 50 percent of engine failures. Keeping a detailed record of proper fluid inspections will add value to your machine and pay for itself at trade-in time.
Precision Ag Technical Support & Repairs
The Technical Support team of repair specialists, technical communicators, and sales representatives are dedicated to precision agriculture and are ready to answer any questions or help troubleshoot technical problems.
- Tooling, recalibration, and repair of displays and controllers
- Loaner equipment to keep you running during repairs
- Customized on-farm training
- Standard two-year warranty with technology support agreements
For ag technology support and repair, call (800) 452-8303. Follow prompt 1 for Technology, then prompt 1 again for Ag.
Service Deals & Promotions
30% CLAAS Parts Discount on Eligible PMI Repairs
See more about the 30% CLAAS Parts Discount on Eligible PMI Repairs available in November & December.
Gleaner T Series Pre-Order
Pre-order through November and lock in 0% for 36-month financing.
Gleaner S Series Model Closeout
5.24% For Up To 96 Months Take advantage of the lower pricing on Gleaner S Series combines along with a great financing option!
Schedule Service
Reliability is critical when you’ve got a job to do, which is why we continue to hold ourselves to a higher standard and provide the service you need to keep your equipment in the field. To schedule service, please submit a request or give us a call (800) 352-2823.
